Pastoral Confidentiality
Pastoral confidentiality enjoys a long tradition in the Church. The Manual of the Church of the Nazarene states:
It shall be the duty of every minister of the Church of the Nazarene to hold in trust and confidence any communication of a confidential nature given to him or her by a counselee of the congregation while he or she is acting in his or her professional character as a licensed or ordained minister of the Church of the Nazarene. The public dissemination of such communication without the express written consent of the declarant is expressly condemned. Any Nazarene minister who violates the above regulation subjects himself or herself to
[disciplinary sanctions].
It is important that confidentiality is described as a duty. Often missed is the further qualification that this communication must be “of a confidential nature.” This means not all communication with a minister is necessarily confidential. For example, many things a pastor will hear are not priestly in nature, but administrative. Another point of this policy is that a minister must not discuss the information in a public setting. If a minister does this, he or she has compromised the priestly office. Confidentiality is essential to the pastoral ministry as a priestly function of the Church.
Pastoral confidentiality originated in 1215 at the Fourth Lateran Council [Canon XXI]:
“Let the priest be discreet and cautious, so that he may pour wine and oil into the wounds of the injured person like a skilled physician, diligently inquiring into the circumstances both of the sinner and of the sin, so that he may wisely understand what advice he should give and what remedy he should apply, trying different tests to heal the patient. Let him guard with greatest care against exposing the sinner even slightly by word or sign or in any other way. But if he should need wiser advice, let him ask for it cautiously, without any mention of the person, for if anyone dares reveal a sin uncovered to him in the place of confession, we decree that he not only by deposed from the office of priest but also be dispatched to a monastery of strict discipline to so penance for the rest of his life.
The purpose of confidentiality is for the priest to be in a position to render service to the hurts, spiritual and emotional, of the Church. The integrity to hold in confidence information shared in a counseling setting speaks to the character of the minister. Other helping professions require confidentiality, but the context of pastoral confidentiality arises in the delicate issues related to the priestly work of the minister. Pastoral care would have little meaning apart from the trust guaranteed by the integrity of the pastor. From a deontological point of view confidentiality becomes an unconditional duty. Teleological consideration teaches that the consequence of pastoral confidentiality is dependent upon character and its consequence is character. Either way the importance of confidentiality is essential to the practice of ministry.
State laws vary, so ministers need to know what the guidelines are in their state.
Confidentiality is not without practical and ethical problems.
First, it can be ambiguous ethically. For example, what should be held in confidence? If a person tells you something that, if kept in confidence, will injure another person or even the person talking, then confidence must be questioned. Sometimes confidence is extended too far for it to be useful. The abuse of a child would be an example of this. If it is an administrative concern, confidence does not apply.
Second, sometimes confidence only pretends to protect the counselee when in fact it protects the counselor. When keeping the information does not affect the counselee and only protects the counselor legally, then its moral standing is questionable. Anytime that confidence is mostly about the counselor, its moral status should be questioned.
Third, too often confidentiality lacks accountability. It can be a veil for the pastor who cannot seek consultation and therefore cannot render the service needed. Confidence can be a place for the counselor to hide from himself or herself.
Fourth, confidentiality tends to expand beyond appropriate borders, perhaps to the point where any positive result is impossible.
Fifth, confidentiality can hide the real issue, which can be about power. If a person knows your secrets he or she may exert some power over you. This can lead to a temptation to exert that power in dangerous ways. The moral issues at stake radiate around the appropriateness of privacy both for the counselor and for the counselee.
Integrity solves the problems. The character of the pastor is the one thing that is always brought to the circumstance. All of the issues above can be dealt with if integrity characterizes the work of the pastor.
If confidentiality is to have true integrity, the following should characterize it:
- Confidentiality should be explicitly requested and granted.
- Before one grants a confidence it should cause one to ponder why such intimacy is required and what purpose confidence will serve in this context.
One should consider very carefully the long-term effect of a confidence and determine whose need it serves.
- One should consider the way the offer of confidence changes the relationship.
- One should limit the range of the offer of confidence with increasing discipline.
The duty of ministerial confidence needs to be placed within the context of the church. In fact, confidence is incomprehensible apart from the constituency it intends to serve. The Church is not just a collection of individuals. Rather the Church is a community of persons who are formed by the Holy Spirit into a new reality, a body. While confidence is morally required in many circumstances, it can contribute to problems in other situations. For example, holding a confidence regarding one member of a family may compromise the safety of the entire family.
If the self is not atomistic, then confidentiality becomes a virtue as it seeks the health of the entire community where the interests of the person are best secured.
This means counseling with integrity requires that the pastor do more than hold secrets. It requires that the pastor establish a covenant with the counselee in order to offer perspective and direction in Christian integrity. Too often confidentiality becomes a lazy holding of a secret. Integrity requires the pastor to examine his or her motives and seek the positive good of the counselee, and that is not always to hold a secret.
There are too many situations regarding confidentiality for all of them to be worked out here. The point is to understand that a character shaped by the truth will often be in situations where discernment will be required. Integrity is therefore a character trait necessary for those who seek to offer counsel.