As people, we are interested in other people. We’re curious about the thoughts and opinions of others. As writers, we can help the reader to feel connected to the people in our stories when we include thoughts and ideas in someone’s own words.
First of all, what is a quote? It’s more than the two little curvy strokes that you stick on either end of a statement.
In journalism, when you use someone’s own words to state something, it’s called a direct quote. And there are specific ethics and rules about how to get and use a direct quote.
When interviewing your source — the person telling you about the topic — you need to write down exactly what they say, word for word. EXACTLY. This is because leaving out even a small word could potentially change the meaning of what they intend to say.
It can be hard to write or type as fast as your source is speaking. But most people don’t mind if you interrupt them to say, “Excuse me, I’m a little behind in my writing. Give me just a moment to catch up.” It might feel rude to you, but most people are reassured to know that you are doing your best to capture their words accurately and completely. They won’t mind pausing every now and then. You might even begin the interview asking them to speak slowly so you can write down everything they’re telling you.
Every article should have at least two to three direct quotes sprinkled in (for longer articles, more is OK). The reason for this is to prove for readers that you actually did the interview and are not simply making up sources or putting opinions in their mouths. Quote = legitimacy.
Yet, there are more effective and less effective ways to use someone’s direct quote.
The first rule of a quote is that it should give new information to the story, whether that is a fact or an insight. If you’ve already stated that an outreach event was designed to minister to children, you’re just being repetitious if you follow it with a quote like, “We particularly targeted the event to children in our community.”
A good follow-up quote would be something like, “Many of the children in our community are economically disadvantaged. School supplies and uniforms are a basic need we wanted to meet.” This adds new insight and contextual information to the story.
The second rule of a quote is to keep it a reasonable length. Don’t use more than two or three sentences in the direct quote. If the person has more quality information to add, just summarize the rest in your own words, attributing it to your source.
Third, don’t give in to the temptation to litter your story with quotes. Some people are good at saying something just the right way. But if you have a direct quote every other paragraph, you send the message that you’re a lazy writer, letting your sources say everything for you. Quotes are more powerful when they are used sparingly.
And you can quote me on that.